The Behavioral Health Observation Rating Scale (ORS) is an evaluation tool developed over two years with a dedicated cohort of Behavioral Health Consultants (BHCs) within a multi-organizational network. The BHC Observation Rating Scale (ORS) is set to revolutionize PCBH practices by introducing a standardized method for evaluating BHC skill development and providing specific areas for supervisors to provide feedback and training in. The certification also empowers supervisors to “certify” their BHC supervisees, adding prestige and standards-based recognition to the BHC workforce.

Tailored for real-time evaluation of PCBH competencies in clinical environments, it covers essential aspects such as team communication, efficiency in documentation, and sophisticated clinical techniques, including Motivational Interviewing and contextual assessments. As an evaluator, you gain the exclusive advantage of observing and assessing both live and recorded patient sessions and BHC interactions, culminating in a detailed numeric score and specific feedback to enhance BHC clinical performance.

Enhance your role and influence as an Evaluator in the Primary Care Behavioral Health (PCBH) model through our CFHA-endorsed certification program. Gaining this certification demonstrates your adeptness at mentoring clinicians within the PCBH framework and positions you as a pioneer in the CFHA’s PCBH Clinical Competency Certification initiative, transforming your approach to clinical coaching.
This training offers 6 CEUs.