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Collaborative Family Healthcare Association

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Our Staff

Neftali Serrano, PsyD

Chief Executive Officer

Martha Saucedo, LCSW

Chief Operating Officer

Tawnya Louder, BA

Director of Finance

Jackie Poor Hahn, BA

Director of Events

Laura Sidari, MD

National Medical Co-Director for Integrated Care

Jennifer Thomas, MD

National Medical Co-Director for Integrated Care

Leiana Edwards, BS

Lead for Logistics & Design

Hannah Morse, BA

Membership & Administrative Coordinator

Ilaina Smith, BA

Administrative Coordinator

Neftali Serrano, PsyD

Chief Executive Officer | nserrano@cfha.net

Neftali Serrano, PsyD is our Chief Executive Officer, bringing over two decades of clinical, program development, and leadership experience to CFHA’s community. Dr. Serrano helps staff, membership, and our board of directors operationalize CFHAs vision to integrate physical and behavioral health across the US health system.

Dr. Serrano is perhaps best known for being a tech geek. He was an early adopter of using YouTube videos for educating professionals in PCBH in the mid-2000s and continues to annoy staff with new applications for technology. On a serious note, Dr. Serrano has served as Chief Behavioral Health Officer and founder of several integrated care programs at FQHCs throughout his 22+year career as a primary care psychologist.

Soccer or futbol, is Dr. Serrano’s weekend passion. As a center-midfielder for his adult soccer team and occasional coach for his son, soccer is a mainstay of the Serrano household.

Martha Saucedo, LCSW

Chief Operating Officer | msaucedo@cfha.net

Martha Saucedo, LCSW, is the Chief Operating Officer of the Collaborative Family Healthcare Association (CFHA), where she provides leadership across operations and strategy while continuing to lead and support CFHA’s technical assistance, workforce development, and national initiatives advancing integrated behavioral health and whole-person care. With more than 16 years of experience in integrated care, Martha brings a unique combination of clinical expertise, operational leadership, and hands-on implementation experience.

Throughout her career at CFHA, Martha has helped expand the organization’s technical assistance and educational offerings, leading national training programs, consultation engagements, conferences, and workforce development initiatives. She works with healthcare organizations across the country to translate integrated care principles into practical, sustainable systems and, as COO, helps connect strategy to execution while strengthening organizational systems, staff development, and service delivery.

Martha began her professional journey in Monterrey, Mexico, where she earned a degree in counseling psychology. After relocating to the United States in 2000, she rebuilt her professional career and became a Licensed Clinical Social Worker. She began her integrated care career at a Federally Qualified Health Center in Madison, Wisconsin, where she continues to practice as a Behavioral Health Consultant and serves as a Latine Community Liaison.

As a bilingual and bicultural healthcare leader, Martha is passionate about strengthening the behavioral health workforce, developing emerging leaders, advancing culturally responsive care, and ensuring underserved communities have a meaningful voice in healthcare systems.

Outside of work, Martha is a proud wife and mother of two. She enjoys spending time with her family, biking, nature walks, meditation, reflection, and spirituality.

Tawnya Louder, BA

Director of Finance | tlouder@cfha.net

Tawnya Louder, BA is our Director of Finance, bringing two+ decades of business management experience to CFHA. In this role, she leads the financial operations for the organization to include reporting, forecasting, budgeting, managing the day-to-day accounting & finances, and providing advice to inform financial decisions to sustain the vision of CFHA. She also manages the CFHA Community Conversations which seek to further community through member engagement around high-interest topics pertinent to Integrated Behavioral Health.

With a natural affinity for relationship building & business development, Tawnya has experience owning & managing service businesses as well as non-profit member association management and is a certified paralegal with specialties in contracts and real estate law.

A native South Dakotan who’s called NC home for 25+ years, Tawnya is an avid outdoor person who enjoys biking, hiking, paddling, running, & dragon boat racing. Her roots for family & community run deep; she can often be found supporting her boys in their activities or volunteering at school or within the community.

Jackie Poor Hahn, BA

Director of Events | jhahn@cfha.net

Jackie Poor Hahn, BA is the Director of Events for CFHA. She manages most aspects of the conference including site selection, planning committee management, registration, speakers, abstracts, sponsorship, onsite management, and building the conference app.

Jackie has almost 30 years of experience working with associations, having held a variety of roles through the years, but mostly in conference management. She spent 18 years working with an organization to promote affordable housing in Colorado. About 15 years ago she founded a charter school for kids who were at risk in traditional school environments, providing a gifted education to all students. She was Board President for the school and helped oversee the purchase of a permanent home as well as building out the school from kindergarten through high school.

She graduated from SUNY Stony Brook many moons ago and worked as a legal assistant in New York managing large product liability cases at the beginning of her career.

Jackie enjoys traveling and trying new restaurants with her husband of 30 years. Originally from New York, she now lives in Colorado but loves to go back to New York to visit. Although she lives in a beautiful state with lots of hiking and great things to do, she is a city person and would much prefer marching through a big city to hiking a mountain. She has three grown sons that make her laugh, bring her pride and joy, and she enjoys developing a new adult relationship with them. Much of her free time is spent researching the next place she wants to travel to.

Laura Sidari, MD

National Medical Co-Director for Integrated Care | medical-director@cfha.net

Family Medicine Physician Jennifer Thomas, MD and Psychiatrist Laura Sidari, MD dually serve in the role of CFHA’s National Medical Director for Integrated Care. Dr. Sidari and Dr. Thomas bring to CFHA more than 20 years of combined clinical and leadership experience in integrated healthcare. Together, they lead CFHA initiatives that meaningfully bring together medical professionals across diverse integrated care settings. They contribute invaluable insights and expertise to multiple CFHA teaching, technical assistance, and advocacy projects that stretch nationally.

Laura Sidari, MD is a board-certified general psychiatrist with additional specialized training and experience in integrated behavioral healthcare. She has leadership and clinical experience in integrated care development and delivery across military, college health, and community care settings. In addition to her role for CFHA as Co-Medical Director, she is clinically active as a Consulting Psychiatrist and Director for Integrated Behavioral Healthcare services for regional not-for-profit health system in Central NY. Dr. Sidari also serves as Co-Chair for CFHA’s Collaborative Care Model Special Interest Group. Dr. Sidari is passionate about helping healthcare teams and professionals to be effective in practical applications of the evidence-base for integrated care, and she has national experience as an integrated care technical consultant.

Dr. Sidari lives in beautiful Ithaca, NY with her 3 living children, husband, and Cavalier King Charles Spaniel. Her eldest son, Leon, died at age 4 due to complications from influenza, and she speaks openly about her journey into integrated care beginning at her life’s intersection with child loss. She enjoys engaging with others in creative initiatives related to photography, writing, and traveling that enrich and inspire her work in integrated care.

Jennifer Thomas, MD

National Medical Co-Director for Integrated Care | medical-director@cfha.net

Family Medicine Physician Jennifer Thomas, MD and Psychiatrist Laura Sidari, MD dually serve in the role of CFHA’s National Medical Director for Integrated Care. Dr. Sidari and Dr. Thomas bring to CFHA more than 20 years of combined clinical and leadership experience in integrated healthcare. Together, they lead CFHA initiatives that meaningfully bring together medical professionals across diverse integrated care settings. They contribute invaluable insights and expertise to multiple CFHA teaching, technical assistance, and advocacy projects that stretch nationally.

Jennifer Thomas, MD, FASAM brings over 14 years of experience in primary care to the CFHA team. As a board-certified physician in family medicine and addiction medicine. Dr. Thomas practices in a community-based, rural setting in northern Illinois and serves as the founder and Medical Director of Integrated Behavioral Health at Morris Hospital. As a leader in developing partnerships between academic research settings and community-based providers, Dr. Thomas works as an Affiliate Trainer for the University of Washington AIMS Center to support fellow clinicians in developing Integrated Care in their practice settings. In addition to primary care and behavioral health, Dr. Thomas is passionate about incorporating treatment for Substance Use Disorders into the primary care setting.

Dr. Thomas currently resides in Illinois with her husband and four children. When she’s not working on Integrated Care initiatives, Dr. Thomas loves baking pies and working in her flower garden.

Leiana Edwards, BS

Lead for Logistics & Design | ledwards@cfha.net

Leiana Edwards, BS is our Lead for Logistics & Design. She started working for CFHA in 2018 as an administrative assistant, but over the years, her role became more focused on communications and design. Now, Leiana works to oversee the logistics and design processes for the organization. This includes but is not limited to web development and management, creating marketing plans, maintaining the organization’s online platforms, engaging with the organization’s members to start new initiatives, and maintaining a consistent organizational brand identity.

Leiana graduated from the University of North Carolina with a BS in Health Policy and Management from the Gillings School of Global Public Health. Her passion for public health and clinical care, combined with her love for design makes her very excited about her work at CFHA.

Leiana has relocated to New York City in 2022 from North Carolina, and when she is not working, she enjoys spending her time getting to know her new city. In her free time, Leiana enjoys reading, cooking, puzzles, hand-lettering and designing personal work, the occasional home decor or DIY project, or going for long walks in Central Park.

Hannah Morse, BA

Membership & Administrative Coordinator | hmorse@cfha.net

Hannah Morse, BA is our Membership & Administrative Coordinator. She handles everything related to membership, including individual and organizational renewals, member services, updating the membership database, and managing Special Interest Groups, Workgroups, and Committees. She is in charge of administrative logistics such as scheduling meetings, taking minutes, editing meeting recordings, and updating calendars.

Hannah graduated from the University of Colorado Boulder with a degree in International Affairs. Prior to CFHA, she worked as an Admissions Counselor at a medical and dental school. In addition, Hannah has experience in a variety of administrative roles, including database management.

Hannah grew up in Denver and now lives in Fort Collins, Colorado, but in between she spent four years moving across the country with her now-husband as he completed medical school. This included two years in rural Missouri, where she adopted her two cats, and two years in Phoenix, Arizona. In her free time, she likes to hike, take her cats for walks, attend barre classes, craft (knitting, cross-stitch, sewing), and explore new restaurants.

Ilaina Smith, BA

Administrative Coordinator | ismith@cfha.net

Ilaina Smith, BA is the Administrative Coordinator for the Technical Assistance and Events Directors. She is thrilled to be joining the CFHA team and is excited to bring her expertise in coordination and management to this position.

Ilaina graduated from the University of Wisconsin- Eau Claire with a degree in Psychology. Her passion for mental health advocacy makes her very excited about her work and the advancement of integrated healthcare.

Ilaina resides in Madison, WI. When she’s not working, she spends her time trying new recipes, playing with her dog, reading, crafting or watching WNBA games.

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  • About
    • About – CFHA
    • Staff
    • Board
    • Inside CFHA
    • Frequently Asked Questions
    • Refund and Cancellation Policy
    • Contact
  • Membership
    • Why Join CFHA?
    • Member Spotlight
    • Select Your Membership
    • Member-Only Information
    • CFHA Orientation Hub
  • Career
    • Career Survey Data
    • Employment Opportunities
    • Research and Evaluation Fellowship
    • Volunteer Opportunities
    • Awards
  • Network
    • Conferences
    • Workgroups
    • Committees
    • Special Interest Groups
    • Collaborate, Learn, and Grow with CFHA
  • Resources
    • Families, Systems, & Health® Journal
    • Webinars
    • Resource Library
    • Integrated Care News
    • CFHA Financial Assistance Program
  • Consultation
    • Integrated Care Consultation
    • Training Experiences
  • Registration is open for CFHA 2026 - See you in St. Louis!
    Join us for THE event of the year!
    Register Here

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Collaborative Family
Healthcare Association

11312 US 15-501 N.
Suite 107-154
Chapel Hill, NC 27517
info@CFHA.net

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