Registration is Open!
Part 1 of this session begins June 3rd, 2026! Save yourself a spot!
Check back for the next offering of this course in the summer of 2027!
The Behavioral Health Observation Rating Scale (ORS) is a groundbreaking evaluation tool developed through years of collaboration with a dedicated cohort of Behavioral Health Consultants (BHCs) across a multi-organizational network. Designed to standardize the assessment of BHC skill development, the ORS helps supervisors identify strengths, target areas for growth, and deliver focused feedback. This certification empowers supervisors to formally “certify” their BHC supervisees—bringing prestige and standards-based recognition to the BHC workforce.
What You Will Learn
You will learn how to effectively evaluate and coach clinicians within the Primary Care Behavioral Health (PCBH) model using the Observer Rating Scale (ORS), a tool designed for real-time use in clinical settings. The course teaches you how to assess core PCBH competencies such as team communication, efficient documentation, and advanced clinical techniques, including Motivational Interviewing and contextual assessment.
Through guided observation of live and recorded patient interactions, you will develop the skills to produce structured ratings and actionable feedback that strengthen Behavioral Health Consultant (BHC) clinical performance. By the end of the course, you will be prepared to serve as a trained evaluator and mentor, supporting clinician development and contributing to clinical excellence within CFHA’s PCBH Clinical Competency Certification program.
Course Requirements:
- Complete screening questions at the time of registration
- Attend both days of live virtual training: June 3rd and 4th from 11 AM – 2 PM ET
(Sessions will not be available after the course, nor will they be recorded) - Have access to observe a BHC in their practice for evaluation
- Work in a Primary Behavioral Health Model setting
- Submit the completed ORS after observation by September 30th, 2026
Key Info
Course Schedule:
This course is comprised of two parts:
- Part 1: 6-hour live Zoom training, held on June 3rd and 4th from 11 AM – 2 PM ET
- Part 2: Participants will select and observe one BHC in their organization using ORS.
Cost:
$399 | Payment is non-refundable
CE Opportunities:
This course is eligible for 8 CEUs.
Meet your Instructors
Daniela Vela Hernandez is an expert in the integration and optimization of behavioral health programs. Daniela specializes in training personnel and aiding healthcare sites in finding the most effective care models tailored to their needs. Her focus on the Primary Care Behavioral Health (PCBH) model highlights its benefits and ensures that organizations can maximize their service delivery. Daniela’s robust background and dedication to enhancing healthcare practices make her an invaluable asset to any team looking to elevate their behavioral health services.
Martha Saucedo is an accomplished Behavioral Health Consultant and Director of Technical Assistance with over 13 years of experience in the Primary Care Behavioral Health (PCBH) model. Her in-depth expertise in supervising and training new Behavioral Health Consultants (BHCs) is matched by her proven track record in successful site implementations of the PCBH model. With a commitment to excellence, Martha provides direct support and feedback to BHCs, ensuring they are well-prepared to integrate behavioral health services seamlessly into primary care settings. Her leadership in advancing PCBH clinical standards has made her a pivotal figure in the field.
