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Tools for Teaching Healthcare Providers to Practice Family-Centered Care 

Presented by Daniel Felix and Larry Mauksch

Thursday, September 6, 2018 at 2 EST


Biomedical and behavioral healthcare providers are now working more collaboratively than ever before, allowing patients to be at the center of an integrated healthcare system. However, patients are often already fully integrated into other systems of people who have a lot of power over the health decisions they make. Patients’ family members, for example, can have a more significant influence on patients’ health than their healthcare providers do. This is especially true amidst behavioral and biopsychosocial conditions (such as smoking cessation, addiction, ADHD, depression, etc.) and during times of family transition (such as infertility, maternity, children’s healthcare, end-of-life care). While patient-centeredness is necessary, so too is having the skills to partner with our patients’ family members as members of a broader healthcare team. This webinar will focus on family-centered care, specifically by using free-access educational tools to demonstrate ways of developing and improving the communication skills for working with patients’ in their family context. These tools include the Family-Centered Observation Form (FCOF) and its companion web-based training module, which are designed to help teach and observe family-oriented interviewing skills among healthcare professionals. 


Webinar Objectives: 

  • Participants will learn, and see demonstrated, ways that family systems principles can affect outcomes in primary healthcare settings.  

  • Participants will discover and gain access to tools that can be used to improve their own family-centered interviewing skills. 

  • Participants will improve their ability to provide feedback, using the tools discussed, to other healthcare providers who practice family-centered care.  

About the Presenters:


Dan Felix

Dan Felix is the director of behavioral health at the Sioux Falls Family Medicine Residency, and an assistant professor in the University of South Dakota School of Medicine. Dan graduated from the University of Nebraska in 2013 with his doctorate degree (PhD) in Human Sciences, specializing in Medical Family Therapy. He is a licensed marriage and family therapist (LMFT) and has been providing mental health therapy and couples counseling since 2009. Prior to his current position he spent four years as behavioral science faculty at a family medicine residency in Indianapolis, IN. His clinical work is closely aligned with his educational and research interests, namely clinical teaching, family-centered primary care, rural healthcare, and integrated behavioral healthcare. Outside of work he enjoys fly fishing, training his bird-hunting dog, and life with his wife and three young children.


Larry Mauksch 

Larry Mauksch is Clinical Professor Emeritus, Department of Family Medicine, University of Washington and a nationally recognized speaker, consultant and trainer for health system transformation. He spent 34 years as a family oriented behavioral health clinician in primary care, training medical, nursing and behavioral health professionals interviewing skills, team development, and management of behavioral disorders. He is the editor of Families, Systems and Health and founding board member and past chair of the Collaborative Family Health Care Association. Mr. Mauksch’s training uses role models, peer coaching, video, and team exercises. His research examines the impact of team and clinician communication on patient satisfaction, health outcomes and efficiency.  In his retirement Mr. Mauksch enjoys traveling, hiking, biking, skiing, woodworking, reading and spending time with family and friends.




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What We Do

CFHA is a member-based, 501(c)(3) non-profit organization dedicated to making integrated behavioral and physical health the standard of care nationally. CFHA achieves this by organizing the integrated care community, providing expert technical assistance and producing educational content.