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Conference FAQ
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October 19 - 21, 2017   |   Royal Sonesta Galleria Hotel in Houston


What is the Cancellation Policy? Can I get a refund?

What payment methods are accepted? Can I pay by check?

Where do I send registration fees?

How do I register for a Pre-Conference Workshop?

How can I purchase a ticket for optional events on Friday evening?

I am presenting a Concurrent Session at the Conference. Do I have to register? Is there a discount for session presenters?

I am presenting a Discussion Group at the Conference; do I have to register?

I am presenting a Poster at the Conference; do I have to register?

Are there registration scholarships or discounts available? - Information coming soon.

How do we sign-up to display at the CFHA Job Fair?

Are there sponsorship opportunities at the CFHA Conference?

Other questions? Contact a CFHA staff member.

I'm ready to register online. Where do I go from here?


Payment Methods

Payment is required in U.S. dollars by check or major credit card.

If you pay by check, please issue payment to "CFHA Conference" and mail within five (5) business days to the CFHA office. Be sure to include the name of the registrant with your payment.

Institutional purchase orders will also be accepted and PO number must be referenced with registration.

All payments must be received by CFHA no later than October 1, 2017. 

Collaborative Family Healthcare Association
P.O. Box 23980
Rochester, NY 14692-3980 USA

CFHA is incorporated as a 501(c)3 not-for-profit organization; tax ID# 13-3832381.



Cancellation Policy and Refunds

Substitutions are encouraged in lieu of cancellation. Please contact CFHA’s Conference Manager via email to report substitution.

All cancellations and refund requests must be reported in writing:

  • Email to
  • Mail to Collaborative Family Healthcare Association, P.O. Box 23980, Rochester, NY 14692-3980.

Refund requests received on or before Friday, September 22, 2017 will receive full refund less $30 processing fee.

There are no refunds for cancellations after Friday, September 22, or no shows.



Individuals who attend the CFHA Conference must register online with CFHA. We offer options for:

  • Full Conference registration;
  • One-day registration for Thursday, Friday and Saturday; and
  • Optional registration for Pre-Conference Workshops.

For more information about registration options, click here.


Optional Event Tickets

 Optional tickets will be available for Friday evening social activities. These tickets may be purchased with your registration. Space is limited. If you purchase your registration before these events are posted, you will receive an email when the tickets are posted. You may then add them to your registration.

  • TBD



    About Presenters

    All Conference presenters -- session leaders, discussion group facilitators, or poster authors -- must register and pay to attend the CFHA Conference. There are no fee waivers or discounts offered for individuals who present at the CFHA Conference.

    These terms were outlined in the Call for Presentations and subsequent communications and agreed to by the Primary Contact for all presentations, discussion groups and posters.

    We encourage all presenters to fully participate in the learning and networking elements of this Conference. Considering the high caliber of programs and the opportunity to listen to and learn from top leaders in collaborative care, the CFHA Conference is a unique and valuable experience that is well worth the investment of the registration fee.



    Contact Us

    P. O. Box 23980,
    Rochester, New York
    14692-3980 USA

    What We Do

    CFHA is a member-based, 501(c)(3) non-profit organization dedicated to making integrated behavioral and physical health the standard of care nationally. CFHA achieves this by organizing the integrated care community, providing expert technical assistance and producing educational content.