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Certificate Program in Primary Care Behavioral Health Leadership – September 2022

September 12 @ 2:00 pm

You must be a director in a leadership position to take this course. 

Session will begin on Monday, September 12th at 2 PM Eastern Time. Session will take place every other Monday.

Event Cost: $1,750. No refunds available.

The rapid development of behavioral health integration around the nation in health systems with multiple primary care sites has led to the emergence of a new role: “director,” or “supervisor,” or “lead” of behavioral health integration (DBHI).  A number of people in this role feel unprepared for the demands that it imposes.  Instead of being responsible for delivering behavioral health services and consultation to medical providers in a single practice, these new DBHIs are responsible for the delivery of behavioral health services by multiple BHCs in multiple sites.   The new leaders find themselves needing to address issues such as hiring and onboarding, staff evaluations, design of metrics, data reporting and quality improvement, designing the behavioral health elements in new programs for designated populations, designing ways to guide medical providers in more effective use of behavioral health resources, and offering consultation to non-provider healthcare staff for the many behavioral elements in their work.


Leadership in Primary Care Behavioral Health presents a special challenge in a healthcare organization.  The goal of the DBHI is to facilitate better integration of behavioral health as a basic part of all of the work of the primary care practices without letting their designation as leader promote a conceptualization of behavioral health as a separate service line within each practice.   This course will offer a perspective of behavioral health integration as the forefront in the development of a team-based approach to improving patient-centered care in a primary care practice as a whole, both on the level of the team and on the level of the overall organizational chart.


This course provides an opportunity for 6-8 people in leadership roles in BH services in primary care or medical specialty settings to learn principles of facilitative leadership and to exchange ideas and mutual wisdom as they work to grow and evolve their respective programs.  Larger organizations may want to sponsor an iteration of the course solely for their members so that proprietary practices can be discussed in the group.


The course will meet every other week for a calendar year (25 meetings) by Zoom.  The sequence of topics will be flexible, depending on the needs and preferences of each cohort of the class.  There will be occasional visiting faculty such as Jeff Reiter of Swedish Medical Group, and Neftali Serrano of CFHA.  There will be a balance between resources and ideas presented by the leader and those shared by cohort members.   The course is currently slated to begin the week of January 15, 2021.  A second cohort will begin in early March.   (Actual day and time to be set in discussion with the members of each cohort.)  To find out more about Dr. Blount and his work, go to www.integratedprimarycare.com


If you would like to hold a place in the next group, go to the CFHA Events Page


Accreditation Statement

In support of improving patient care, this activity has been planned and implemented by Amedco LLC and Alexander Blount, EdD.  Amedco LLC is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.



Amedco LLC designates this activity for a maximum of 37.50 psychologist contact hours. 


Social Workers

As a Jointly Accredited Organization, Amedco is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. Amedco maintains responsibility for this course. Social workers completing this course receive 37.50 GENERAL continuing education credits.


Examples of issues to be addressed:


Individual goal-setting for each cohort member.

      Input from successful leaders in IBH

      Approaches to impacting the organization without being in charge


Implementing Primary Care Behavioral Health:

      Highlighting and aligning PCBH with the mission of the practice or health system

      Building support among medical, nursing, and administrative leadership

      Selecting, onboarding, and training behavioral health clinicians

      Getting beyond specialty mental health thinking

      Defining the population to be served

      Identifying the population to be served – screening

      Record keeping for PCBH in your regulatory and EMR environments


Getting to Team-Based Care:

      Role of PCBH as part of routine and urgent care

      Engaging with PCPs to expand understanding and deepen teamwork

      Organizational reporting structures to support a team approach

      Routines of care and of information exchange that support teamwork

      Roles and expertise sets to create a high functioning team


Getting to Patient-Centered Care:

      Goal of partnership vs care delivery

      Transparent practices

      Language builds partnership for multiply-disadvantaged patients

      Patient-centered care plans

      Using technology to support engagement and patient autonomy


Factoring in Telehealth:

      The impact of the medium on the process of interwiewing

      Maintaining a team approach using an medium that promotes individual contact

      Using the parity of video contact to promote partnership with patients


Getting to Sustainability:

      Sustainability of the team vs sustainability of behavioral health

      Workarounds for billing within the regulations  

      Targeting advocacy for macro changes

      Metrics for sustainability


Getting to Continuous Quality Improvement:

      Metrics for team improvement

                  Patient metrics

                  Team metrics

      PDSA in regular practice


Getting to Community Engaged Care:

      Building and maintaining ongoing referral relationships

      Envisioning an effective community network of care

      Leveraging care coordination and SDOH work to build partnerships

For full event details and registration link (if applicable) visit: https://members.cfha.net/events/eventdetails.aspx?id=1586724


September 12
2:00 pm